terms of service

Koei Suisan Co., Ltd. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of user information, including personal information, of purchasers of the products and services (hereinafter collectively referred to as "products, etc.") that our company provides and users of our services (hereinafter collectively referred to as "customers").

Article 1: Compliance with Laws and Regulations

In order to protect personal information, we will comply with the Personal Information Protection Act, guidelines from each ministry and agency, and other related laws and regulations.

Article 2 User information to be collected and collection method

In this policy, "User Information" refers to information about you at the time of purchasing or applying for a Product, information related to your identification, your behavioral history in communication services, information about emails you send and receive, and other information generated or stored in your smartphone, computer, or other device in relation to you or your device, which is collected appropriately by our company in accordance with this policy.


Article 3: Information Management

In order to keep user information accurate and up-to-date and to prevent unauthorized access to, loss, damage, falsification, leakage, etc. of user information, we will take necessary measures such as maintaining the security system, establishing a management system, and providing thorough employee education, implement safety measures, and strictly manage user information.

Article 4 Purpose of Acquiring and Using Personal Information

The purposes for collecting and using personal information in this service are as follows:

1. To display registration information such as name, address, contact information, and payment method, services used, products purchased, and their prices, in order to allow customers to view and modify their own registration information and usage status
2. To use contact information such as name, address, and email address in order to notify customers, send products, and contact them as necessary.
3. Purpose of using information such as name, date of birth, address, telephone number, bank account number, credit card number, driver's license number, and delivery status of certified mail to verify identity

4. To use payment information such as the name and quantity of the product purchased, the type, period, and number of services used, the amount charged, name, address, bank account number, and credit card number, in order to bill for the product price.
5. To display the registered information on the input screen in order to make it easier to input data, and to transfer the information to other services (including those provided by our partners) based on the customer's instructions.
6. Purpose of using information that can identify individuals, such as usage status, name, address, etc., in order to refuse use by customers who have violated the terms of use of this service, such as by delaying payment or causing damage to a third party, or who attempt to use the service for fraudulent or improper purposes.
7. To use information necessary for providing services to customers, such as the content of inquiries and billing information, in order to respond to inquiries from customers, as well as customer service usage status, contact information, etc.
8. Purposes incidental to the above purposes of use


    Article 5 Change of purpose of use of user information

    We may change the purpose of use of user information within the scope that is reasonably deemed to be relevant, and will notify you or make an announcement of any such changes.


    Article 6 Definition of Personal Information

    In this Policy, among the User Information, "Personal Information" means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, i.e., information about a living individual that can identify a specific individual based on the name, date of birth, and other descriptions contained in the information (including information that can be easily compared with other information and thereby identify a specific individual).


    Article 7 Restrictions on Use of Personal Information

    1. Except as permitted by the Personal Information Protection Law and other laws and regulations, we will not handle personal information beyond the scope necessary to achieve the purpose of use without the customer's consent, except in the following cases:
    1. When required by law
    2. When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the customer's consent.
    3. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the customer's consent.
    4. When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the customer's consent may impede the performance of said duties.
    5. When the Company deems it necessary to disclose the information to lawyers or other parties who are bound by a confidentiality obligation to the Company in providing the Products, etc.



      Article 8 Provision of personal information to third parties


      1. We will properly manage the personal information entrusted to us by our customers and will not provide it to third parties without the prior consent of the customer, except in the following cases, when permitted by the Personal Information Protection Act or other laws and regulations.

      1. When required by law
      2. When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the individual's consent
      3. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent.
      4. When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them to carry out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of said duties.
      5. When the following items have been notified or announced in advance:
      6. Other cases permitted by the Personal Information Protection Act or other laws and regulations

        - The purpose of use includes providing the information to a third party.
        -Items of data provided to third parties
        ・Means or methods of providing to third parties
        ・To stop providing personal information to third parties at the request of the individual

        2. Notwithstanding the provisions of the preceding paragraph, the following cases shall not apply to a third party.
        1. When the Service entrusts all or part of personal information to a third party within the scope necessary to achieve the purpose of use.
        2. When personal information is provided in connection with business succession due to a merger or other reasons.
        3. When personal information is used jointly with a specific person, the individual is notified in advance or made easily accessible to the individual of the fact, the items of personal information to be used jointly, the scope of the parties to use the information jointly, the purpose of use by the parties, and the name or title of the person responsible for managing the personal information.



        Article 9 Disclosure of Personal Information

        1. When a customer requests the disclosure of their personal information, we will disclose it to them without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you to that effect without delay.

        ・When there is a risk of harm to the life, body, property or other rights and interests of the customer or a third party
        ・When there is a risk of causing significant disruption to the proper execution of our business
        ・Other cases that violate laws and regulations

        2. Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information, such as historical information and characteristic information.



        Article 10 Correction and Deletion of Personal Information

        1. If the personal information held by this service is incorrect, you may request the correction or deletion of your personal information in accordance with the procedures specified by this service.
        2. If this service receives a request from a customer as described in the preceding paragraph and determines that it is necessary to comply with the request, it will correct or delete the personal information without delay and notify the customer of this.

          Article 11 Handling of Products after Disposal

          Even if the handling of a product or other item is discontinued, we will continue to store and use the various information that we have obtained up to that point.


          Article 12 Use of Cookies and Other Technologies

          Cookies and similar technologies may be used in Products, etc. These technologies help us understand the purchase and usage status of our customers' Products, etc., and contribute to improving our services. Customers who wish to disable cookies can do so by changing the settings of their web browser. However, disabling cookies may prevent you from using some of the functions of Products, etc.


          Article 13 Compliance with Laws, Regulations and Changes to Privacy Policy

          1. This service will comply with Japanese laws and other regulations that apply to personal information held by the service.
          2. The contents of the privacy policy may be changed without notifying the user.
          3. Unless otherwise specified by this Service, the revised Privacy Policy will take effect when it is posted on this website.

            Article 14 Personal information management officer

            Koei Fisheries Co., Ltd. Okawa Mamoru


            Article 15 Inquiries

            For inquiries regarding the privacy policy and handling of personal information in this service, please contact us at the address listed below.

            Koei Fisheries Co., Ltd.
            Address: 1294 Sakakoshi, Ako City, Hyogo Prefecture, 678-0172
            TEL: 0491-48-0641
            E-MAIL: info@koeisuisan.com